Do you want to buy Christmas train ornaments or Hawaii shirt from owlsmatrix.com? Read this review to find out why our scam detector gave Owls Matrix a poor trust score.
According to FTC, online shopping and fake reviews is the second most reported fraud category in 2021. As a result of this, we have taken the responsibility of reviewing products, stores, websites etc. for our reader’s financial safety.
Owls Matrix also known as Owls Daily LTD on Facebook is an online store that sells variety of products like Christmas ornaments, male shirts, personalized tumbler, etc. for discount prices.
Unfortunately, during our investigations we discovered owlsmatrix.com doesn’t meet the standards of a trustworthy online store which are transparency, security, authenticity, customer feedback, customer support, history.
Owlsmatrix.com has been classified as an Untrustworthy website due to the following factors;
Fake Business Address
Owls Matrix has provided its head office address as United Kingdom, when it is actually based in China. Customers who ordered from the site received their package from ‘Hangzhou Cailian Tech Co., Ltd’ which is based in China.
Customers reviews online indicate that the store is a shady one. The items received were not same quality as what was shown on the website. They were rather of inferior material. The product of cheap imitation.
Stolen Art Work
Complaints on Trustpilot show that OwlMatrix has stolen the works/design of artists. From all indications, Owl Matrix is not a genuine online store as it steals the works of hardworking artists.
Klel Chenler this to say –
We’ve been fighting with this company (and Sunnytees, their parent company) for over a year now, to get our stolen artwork taken down from the site. Many things on Owlsmatrix are blatantly stolen. E-mails are completely ignored, as are our legal standings. We’re continuing to fight this, however customers should be aware of what’s actually going on.TrustPilot
Shipping & Delivery
As with all businesses located in China, shipping & delivery takes more than two weeks. This in fact, is the major complaints of customers. The disappointment would’ve been avoidable if the store had clearly stated they operate from China.
This store’s refund and exchange policy is just a sham. There’s absolutely no way to contact the store for refund, mails are not replied.
owlsmatrix.com failed our plagiarism test. The website copied its About Us, Terms of Service and Shipping Policy from another website. This is not how genuine websites work.
Is owlsmatrix.com Legit?
From the crucial points noted above, this store has lots of red-flags. Like most fraudulent e-commerce sites, this store uses super cheap discounts to attract customers. But when orders are placed, customers receive a cheap imitation.
When they try to get a refund, the store requests for shipping fee which is same amount with the item. Thus it is impossible to get a refund.
From all indications, owlsmatrix.com is not an authentic online store. It has a poor trust score, and as such not recommended by us.
Have you been scammed?- Do This
Shopping from this store exposes customers to the risk of hacked credit card and overcharged fees. Also, customers would either receive an inferior item, a different cheaper item, or nothing at all.
Therefore, it is advised to file complaints to your bank and request for a new credit (debit) card. On the other hand, if you used Paypal as a method of payment, you should document (screenshot) the transactions for future purposes.
Yes, it is true that online shopping has made life easier, however when ordering things online check out the following-
How old is the website? Does it provide return address? Are there customer reviews online? Do the social media icons work?
Always remember you can get the items from trusted sellers on Amazon, like the ones provided above. One of the advantages of shopping from amazon is the return policy. If you are not happy with your order, you can always return your items and get your money back.