Don’t Fall for Tollsinfony Spam: It’s a Fake Outstanding Toll Balance Text!

Beware of text messages directing you to or to avoid penalty for outstanding Toll balance. It’s a scam.

This spam sent out by scammers aims to get you to pay fake toll fees and also steal your personal and financial details.

Earlier this week, we uncovered a handful of similar spams – Nymailtolls and Tollspayny

Most of our readers have received this text message directing them to or, and reached out to us via email for us to determine if it’s legit or not.

As a Cybersecurity Analyst, I’ve taken my time to investigate the text. This article provides a clear understanding of this scam, how it works, what to do if you fall victim, and lots more.

Exposing The Tolls Infos NY Scam

The scam begins when you click on the link in the message. This prompts you to provide your personal information, install harmful software on your device, and give the scammers control over it, allowing them to use it in a network of hacked computers, among other things.

However, if you’re looking to pay tolls in New York, stick to the official websites like or You can also dial their toll-free support number at 1-800-333-8655 for help and payments. Any website other than the ones above may be a scam.

Red Flags

We discovered that and were registered on March 05, 2024. The registration details is redacted for privacy. The websites are not the original Tollsbymail website, neither does the domain details show proof of being linked to TollsByMail.

Interestingly, this scam is the same as the currently trending on Reddit and other online platforms. It is very likely to be the same scammers running the scheme.

Is TollsByMail Aware Of This Scam?

TollsByMail Is fully aware of this scam and recently issued a warning to customers and general public saying “ Smishing Scam-We have recently learned of an SMS message scam being presented as an attempt to collect Tolls on behalf of “NY Toll Services”. Please be advised this is not an authorized communication from E-ZPass or the Toll mail Agency associated with E-ZPass and advice you not to access the website contained within the message if you should receive one. E-ZPass New York will never for a customers Date of birth or other personal identifiable information. Real communications from E-ZPass New York will only refer customers to the following official websites and

If you think you’ve gotten a fake Tolls by Mail email, just reach out to the Customer Service Center at 1-844-826-8400. They’ll help you out.

What To Do If You Receive The Tollsbyinfo Spam

  1. Don’t click on it
  2. Change your online passwords: If you have shared your password with the scammer, change your password immediately.
  3. Also be sure to use a strong and unique password for each account.
  4. Report the scam: You can report the scam to the Federal Trade Commission (FTC) or your local law enforcement agency.
  5. Check your credit report: Monitor your credit report for any suspicious activity.
  6. Stay vigilant: Be alert for any other phishing scams or suspicious emails, and do not share any sensitive information.

Here Are Five Easy Ways To Keep Yourself Safe From Phishing Scams and Hackers:

  1. Don’t respond to suspicious text messages and emails. If you don’t know the sender or the text looks weird, just delete it. Answering it tells scammers your email is active, leading to more scams.
  2. Keep your computer software up-to-date. Scammers target old software to sneak in viruses. Make sure you update your software regularly to stay protected.
  3. Get antivirus and phishing protection software. These programs help keep your emails safe by spotting and blocking harmful content.
  4. Be careful with email links and attachments. If an email seems fishy, don’t click on any links or download anything. Check the sender’s identity first.
  5. Don’t share personal info online. Scammers might pretend to be someone you know to trick you into giving away personal info. If you get an unexpected email asking for info, ignore it and verify the sender’s identity before sharing anything.


Text messages with or link should be ignored and deleted. It is a phishing scam that tricks unsuspecting victims into giving up their personal and financial information, which could be used for identity theft.

There are several warning signs that show it’s not legit; not the original Tollsbymail website, recently created, and being similar to other Toll mail scams going around. Stay alert.

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