This online store located at macien.com is selling necklace, wristwatch, bracelets, sunglasses, etc. for affordable prices. However, we do not recommend the store. Read this review to find out why Macien has a 1% star rating from us.
First of all, Macien does not provide a physical address. Although this is not a big red flag itself, it still doesn’t make the store look good. Moreover, from our years of shopping online we discovered most online stores that hide their address are actually located in China. And well, we all know when an online store is based in China, most times it’s a disaster waiting to happen. Secondly, the website was recently registered, just March 2022. This means it lacks some amount of credibility.
Things You Should Know Before Shopping From Macien
The reviews written by websites online don’t tell the exact truth about Macien. Costumers who’ve patronized the jewelry store sent us mails documenting their experience with the store. See one of such complaints below –
This is a scam. the necklace is fake and turn brown and it was an 140 $ necklace and it came in a package like ur was brought from the store this is fake dont buy thisMary
The Jewelries are of Inferior Quality
Macien.com makes use of images stolen off from a designer’s online store. As can be seen through Google search image, the jewelries are not originally that of Macien online store.
What this means is that they’re passing off another person’s work as this. What they’d send customers are likely cheap imitations that don’t look like the real thing.
Shipping and Delivery Takes Ages
Though the estimated delivery time is 12-15 days, in reality it takes more than a month. This is because the package comes all the way from China. In most cases the tracking info show that the shipment is yet to leave the warehouse even when it’s almost a week since the payment.
Unfavorable Return Policy
This store’s refund and exchange policy is unfavorable to shoppers. Items must be in the same condition and in original packaging. This return policy is totally unrealistic, coupled with the refund shipping fee which is expensive.
From all indications, macien.com is not an authentic online store. It has a poor trust score, and as such not recommended by us.
Have you been scammed?- Do This
Shopping from this store exposes customers to the risk of hacked credit card and overcharged fees. Also, customers would either receive an inferior item, a different cheaper item, or nothing at all.
Therefore, it is advised to file complaints to your bank and request for a new credit (debit) card. On the other hand, if you used Paypal as a method of payment, you should document (screenshot) the transactions for future purposes.
Yes, it is true that online shopping has made life easier, however when ordering things online check out the following-
How old is the website? Does it provide return address? Are there customer reviews online? Do the social media icons work?
Always remember you can get the items from trusted sellers on Amazon, like the ones provided above. One of the advantages of shopping from amazon is the return policy. If you are not happy with your order, you can always return your items and get your money back.