Cotosen Reviews: Legit Men’s Clothing Store or Scam? Find Out!

Do you want to buy jackets, hoodies or shirts from cotosen.com? Read this review to find out the pros and cons of shopping from this online fashion store.

According to FTC, online shopping and fake reviews is the second most reported fraud category in 2021. As a result of this, we have taken the responsibility of reviewing products, stores, websites etc. for our reader’s financial safety.

Background:

Cotosen is an online fashion store that was launched in September 2020. The store caters to men’s fashion items and outdoor gears for snowboarding and trekking. Its rich collection of tops, bottoms, footwear, and accessories are been sold at massive discounts.

Sadly, though Cotosen has been operating for more than a year now, it has a bad reputation online. Reviews on TrustPilot, Scampulse, Cotosen, Trust Mama, lean towards the negative side. Below is one of the experiences of a customer –

Terrible company. Clothes are cheap and look NOTHING like the photo’s once delivered.. BEWARE CHINA COMPANY and sizes and styles DO NOT REFLECT PICTURES PLUS THERE ARE NO RETURNS DESPITE WHAT THEY SAY ON THIER WEBPAGE> THEY Will not contact you back with instructions!! STAY AWAY!!!!!!!!!

Michael

Of course, the above review doesn’t look good. When we went digging, we discovered the following red flags of Cotosen clothing store

Major Complaints :

Fake Shipping & Delivery Info

Cotosen creates the impression that its physical store or warehouse is located in UK. However, this is not so. The product comes from a company in China called Yoyofashion. People who shopped from this store had to wait for weeks or months even before their order was finally delivered.

No Refunds

This store’s refund and exchange policy is just a sham. In reality there’s no way to get your money back as the customer service don’t reply mails.

Poor Product Quality

Just like typical Chinese products, Cotosen fashion wears are a cheap imitation of the image on the website. Customers complained of receiving inferior products that were unlike the pictures on cotosen.com. See what a customer has to say –

I got suckered into buying a flannel jacket. Complete garbage. Cheap Chinese fabrics. No pockets. I feel like a complete idiot for purchasing from this website. I wouldn’t wear this jacket in public. I’m going to hang it in the garage and wear to change the oil in my truck. Total rip-off. Do not buy from these guys

Dough

Terrible Customer Service

One of the major issues customers have with Cotosen is the inability to contact the store. There’s no phone number or UK address. Meanwhile, the customer agent rarely replies mails sent to [email protected]

Is Cotosen.com a Legit Clothing Store?

Cotosen has a handful of red flags, and as such it can’t be called a legitimate clothing store. Reviews online indicate that the customer satisfactory level is very low, same with the trust score. For a company that invests a lot in marketing, it’s quite sad to see that it fails to keep to their words. Cotosen does not grant refunds or returns, their shipping schedule sucks, and their customer service is complete BS.

Conclusion:

From all indications, cotosen.com is not an authentic online store. It has a poor trust score, and as such not recommended by us. 

Just like Blaroken, and other reported suspicious websites, customers wouldn’t receive the item they ordered but a cheap item or nothing at all.

Have you been scammed?- Do This

Shopping from this store exposes customers to the risk of hacked credit card and overcharged fees. Also, customers would either receive an inferior item, a different cheaper item, or nothing at all.

Therefore, it is advised to file complaints to your bank and request for a new credit (debit) card. On the other hand, if you used Paypal as a method of payment, you should document (screenshot) the transactions for future purposes.

Yes, it is true that online shopping has made life easier, however when ordering things online check out the following-

How old is the website? Does it provide return address? Are there customer reviews online? Do the social media icons work?

Always remember you can get the items from trusted sellers on Amazon, like the ones provided above. One of the advantages of shopping from amazon is the return policy. If you are not happy with your order, you can always return your items and get your money back.

6 comments

  1. cotosen took 46 days for delivery and the product is horrible. One shirt has misspelled words and they want to give me $5 and i can keep the shirt. i am pissed!!

  2. Another disappointed customer!!!! You may as well make clothing yourself from the crunched up fallen leaves in your yard ☹ GARBAGE!

  3. I ordered 2 jackets almost 2 months ago. I’ve gotten NO emails indicating A) the purchase, B) shipping, or C) my repeated attempts to get an answer from their website. I think they scammed me for almost $200. No idea if I’ll ever get anything but they sure took money out immediately!

  4. Ordered two size L t-shirts. Took them nearly a month to process the order. When I called them on that, their excuse was slowdown due to Covid. Finally, received a shoddy pair of XL pants instead. So no, I do not recommend buying from Cotosen.

  5. My ding bat hubby ordered 2x’s from this company, 2 weeks apart. I received the 2nd order in a timely manner. One of the fleece was missing the American flag patch on the left breast of the fleece. The other fleece was good. I am in correspondence with the company about the first order and all they say is that it’s because of the plandemic. It is in stuck mode and I just asked them for money back and cancel order since it is somewhere in limbo. I could strangle my hubby for ordering something without me investigating. I wouldn’t suggest this company or any company from outside of the United States, being all those countries hates America so much but yet they will scam and take our money ugh

  6. I ordered a hot on 1/30/22. It finally arrived on 3/4/22, in an envelope. Who sends a hat in an envelope?
    You can literally slide it under a door. Worthless customer service. Stay away from this company.

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