Is TrueAccord Debt Collector Scam or Legit? What You Should Know

So it’s 2024 and you’ve just received a call or text from TrueAccord Debt Collector. While this might seem frightening, especially if you don’t remember owing such debt, TrueAccord is not a scam debt collector agency.

As a Cybersecurity Analyst who investigates cybercrimes and scams, this article provides an updated findings about TrueAccord Debt Collector.

Explaining who this debt collection services collects debts for, and how you can amicably resolve whatever debts you’ve with them.

TrueAccord Official Website

A Close Look at TrueAccord Debt Collector

TrueAccord is a third party debt collection company established sometime in 2013. Operating online, it collects debts in every state in the U.S for different industries.

They collect debts for tribal lenders. Which can either be for credit cards, online shopping, technology, real estate, and services.

Interestingly, between 2017 and 2024, TrueAccord collected debts from about 29,000 people who had taken loans from tribal lenders.

Why Is This Debt Collector Calling or Texting You?

Received a call from TrueAccord Debt Collector about a debt you’re certain you don’t owe? It could be one of the following reasons –

  1. The debt belongs to someone else with a similar name.
  2. Your identity may have been stolen, and someone incurred the debt in your name.
  3. A closed account might still be reported as open.
  4. You paid a debt on time or in full, but it’s marked as late or unpaid.
  5. The same debt might be listed twice under different names.
  6. The payment or due dates could be wrong.

How To Dispute TrueAccord Debts

Ask for Documentation Showing Proof of Debt

Before proceeding with whatever payment, request for a document that shows the debt is really yours. The request letter should be titled ‘Debt Validation Letter’. You have the right to validate an alleged debt. By law, TrueAccord have 30 days to prove to you that the debt is really yours. and the total amount is accurate.

Verify The Amount

Once you receive the proof of document, ensure that the total amount is accurate. If it is correct then you can proceed with payment. TrueAccord Debt Collection might not bring a Lawsuit against you, sue you, or garnish your wages. However, if they do, it can be a very scary experience.

Negotiate Debt Settlement

Negotiating a debt settlement on your own is not easy, but it can save you time and money compared with hiring a debt settlement company. The settlement could be one payment or a series of smaller payments. Just don’t pay more than you can afford.

Meanwhile, negotiating a settlement on your own  may not help your credit.  Once a collection account is added to your credit report, your score will be damaged for seven years regardless of payment.

Effective Ways To Remove TrueAccord Debt From Your Credit Report

The best way to deal with TrueAccord Debt Collector is to work with a professional credit repair service. This is because very rarely do something good result from speaking to a collection agency on the phone.

Sometimes,  making payments on the collection account will reset the clock. So instead of helping your credit, it could make it worse. This is why you need a professional.

Professional credit repair service have deleted millions of negative items from companies like TrueAccord for millions of clients nationwide, and they can help you too.

Why People Feel It’s A Scam Debt Collection Agency

Firstly, TrueAccord has been accused of breaking Colorado state law by trying to collect full payments on tribal loans with extremely high interest rates. These rates are much higher than what state law allows. Secondly, instead of following state rules, TrueAccord insisted on using tribal laws when collecting debts. Thirdly, the Colorado Attorney General got involved and took action against TrueAccord for its illegal practices.

Now, onto the harassment issue. Lots of people have been bothered by TrueAccord according to complaints on BBB claiming they owe money when they don’t. They receive messages or emails about debts that aren’t even theirs. When they try to sort it out with TrueAccord, they have trouble getting through, and even when they do, they don’t get helpful answers.


Finally, If you receive repeated phone calls from TrueAccord Debt Collector, it’s probably pursuing you for an old debt. TrueAccord Debt Collector is a legitimate debt collector and not a scam.

Once TrueAccord puts your debt on your credit report, they can legally try to collect it. However, this can really mess up your credit score and make it hard to get loans or credit cards in the future. Having a debt on your credit report is really bad and can hurt your score for seven years. The best thing to do is to get rid of the debt from your report as soon as possible.

See Also : Sunrise Credit Services

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