Thegamesdept Review: Legit PS5 Seller or Scam?

Looking for reviews? Search no more! This review exposes everything you need to know about The Games Department PS5 store. Don’t shop from here before reading this review!

With online scams springing up every day, we have taken the responsibility of reviewing products, stores, websites e.t.c in order to save you from making wrong decisions.

Our Review of this Ecommerce serves as an eyeopener. We hope it meets you well, and on time.

What is Is It Legit?

Thegamesdept Com otherwise known as The Game Department is an online store that is selling different kinds of games like Microsoft Xbox, PS5, Sony Playstation VR, and controllers.

Are you planning to shop from

Is this store what it claims to be? Do you run the risk of not receiving your order? Is your credit card details at risk with this store? These and many more are questions we hope to answer with this review. Specification

Thegamesdept is located on-

They provide these contact details-

Phone Number- +448005200072

Address-Valkieser Group BV s-Gravelandseweg 80a Hilversum Hilversum, North Holland 1217 EW, NL

Address 2- EC250487 Calle Agua 3, planta BJ, puerta 1, Orihuela03189 Alicante, Spain

should you have a reason to worry about

Searching For These Items? See Trusted Sellers

Why Is Risky- Redflags Discovered

During our in-depth investigation, we discovered the following cons of this Online Store.

Thegamesdept Contact

This online store makes use of a fake address. Google search showed that the two address does not exist, and is in fact only used by Further investigation using Google Map showed that the addresses are not real. There is no such place with that exact address.

This is so suspicious and screams SCAM. Prices

Thegamesdept uses its ridiculous low price as a bait to make you shop from them. As we have observed from many fraudulent websites, this is just a way for them to get shoppers trooping to their store.

Domain Age

Another reason why this store is suspicious is that it has not been existing for a long time. According to, thegamesdept website was registered on the 21st of October 2020. It is not even up to two months, and from all indications its main reason for opening is because of PS5. The store has no reputation.

Poor Customer Support

Though has provided their phone number on their website, countless calls to the number proved futile. Also, on their Instagram page, they fail to reply messages and queries sent. Customer Reviews

Customers who have shopped from this store were disappointed as they never received anything. When they tried reaching the store through the official Instagram page, their messages were never replied.

Also, comments left by customers are quickly deleted, especially if it raised issue of authenticity. On further investigation, we realized the only person who claims to have received the PS5 is Samuel Donald. However, his Instagram account is a cause for alarm. It contains just one post, and absolutely no information.

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What We Found about!

Thegamesdept is a fraudulent online store claiming to sell PS5 and Xbox series. Customers who purchased game accessories from this online store never received it.

Just like Stylishmodewe, Peiwq, Patchamperes, Playsetskids, Noatanice, kznice, this store lures you with low prices, but when you order for the items they send you an inferior quality, a different cheap item, or they don’t send you anything at all.

If you have been scammed by these lots, we advise you to immediately file a report with your bank. This would stop these lots from tampering with your account details in the future.

Have you been scammed By This Store?- Get Your Money Back Now!

Shopping from this store exposes customers to the risk of hacked credit card and overcharged fees. Also, customers would either receive an inferior item, a different cheaper item, or nothing at all.

Therefore it is advised to file complaints to your bank and request for a new credit (debit) card. On the other hand, if you used Paypal as a method of payment, you should document (screenshot) the transactions for future purposes.

It is true that online shopping has made life easier, however when ordering things online check out the following-

How old is the website? Does it provide return address? Are there customer reviews online? Do the social media icons work?

Always remember you can get the items from trusted sellers on Amazon, like the ones provided above. One of the advantages of shopping from amazon is the return policy. You can always return your items and get your money back if you are not satisfied with your order.


    1. I believe it is an elaborate and well organised shameless scam taking money off people for kids xmas presents… disgusting

  1. Total trick to snatch cash.!.!.
    Took delivery of a iphone screen protection..Those like myself who have been tricked by this gamesdept should immediately contact card issuer and cancel your card for a new one.Quickly get that merchant block in place.And start your claim for your money back…Very clever scam with all the trimmings!!
    Yours sincerely A VICTIM-

  2. Is there a way to get money back?

    Pre-ordered PS5 DISC Edition
    (paid with Bank Transfer)
    They don’t Reply / On Their Site: Still Showing as Pending.

    1. Your money has probably been turned into bitcoin and no,you wont get your money back from these scum at thegamesdept.You should have used visa credit debit cards.A merchant block on your card and claim for your money back.You should contract ecommerce.guv

      1. Like many, placed an order for PS5 console & Spiderman game 04/01/21, received a Pre-ordered confirmation email, Website, phone & email address now NOT recognised Nothing taken from bank acct, yet… will place a Merchant Block on bank acct. Sophisticated scam !!

      2. I ordered a PS5 Disc console and the Spider Man game for my young son on 04/01/21 following an advert on a PS5 site, Initially their site seemed corrupted as the initial order page wouldn’t accept payment and I ended up ordering 3 consoles. I emailed them pointing this out and 2 days later my request was corrected and received a Pre-order confirmation e-mal later that day. Now their phone number, web site & email address is no longer recognised. So far payment has not been taken from my bank but I will place a Merchant Block on my Bank acct. BEWARE A VERY SOPHISTICATED SCAM !!

    2. Il ne faut jamais payer par virement, un achat en CB et un virement sont deux choses différentes, un virement une fois qu’il a été fait n’est pas rétro actif, vous leurs avez volontairement fourni vos fonds via leur RIB donc l’argent est à eux désormais, les paiements par cartes ont une toute autre politique, le chargeback, les assurances aux paiements sur internet que propose différentes banques mais qui ne concernent que les CB.
      J’ai failli me faire avoir sur un autre site marchand dans le même style que thegamesdept donc je compatis….

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