Do you want to buy Christmas trees from theduvely.com? Don’t do so yet! This review exposes reasons why Duvely is not a legit online store.
According to FTC, online shopping and negative reviews is the second most reported fraud category in 2021. As a result of this, we have taken the responsibility of reviewing products, stores, websites etc. for our reader’s financial safety.
About Duvely located at theduvely.com
The online store sells variety of items like Christmas Trees, Magic Christmas Advent Calendar, Reusable Mason Bottle Ziplock, Jewelries, etc.
However, we noticed the following drawbacks about the store –
Reasons Why You Shouldn’t Shop from theduvely.com;
TheDuvely was formerly known as Duvely and was located at duvely.com. However, after duping lots of customers the website was shut down, and this new one ‘theduvely.com’ was created. On Better Business Bureau, the store has more than 200 complaints, all ranging from long delivery time, wrong item, bad customer service, etc. You can check here to see the complaints.
Fake Business Address
The address on theduvely.com is not the store’s real address. 8345 Nw 66 St #D7935
Miami, Florida 33166-2696 is the address of a postal service ‘USA Box’.
Shady Refund Policy
Theduvely.com return policy is just a sham. In reality, there’s no way to contact the store for refund. The phone number doesn’t work, same with the email service.
Customer reviews online indicate that theduvely.com is a shady online store. According to the reviews, items received were junk, total trash quality.
From all indications, theduvely.com is not an authentic online store. It has a poor trust score, and as such not recommended by us.
Have you been scammed?- Do This
Shopping from this store exposes customers to the risk of hacked credit card and overcharged fees. Also, customers would either receive an inferior item, a different cheaper item, or nothing at all.
Therefore, it is advised to file complaints to your bank and request for a new credit (debit) card. On the other hand, if you used Paypal as a method of payment, you should document (screenshot) the transactions for future purposes.
Yes, it is true that online shopping has made life easier, however when ordering things online check out the following-
How old is the website? Does it provide return address? Are there customer reviews online? Do the social media icons work?
Always remember you can get the items from trusted sellers on Amazon, like the ones provided above. One of the advantages of shopping from amazon is the return policy. If you are not happy with your order, you can always return your items and get your money back.