Beware of Renewal By Andersen: Unreliable Service and High Prices

Renewal by Andersen replaces old windows and patio doors with new ones. They help with home improvement projects, whether you’re swapping out a few windows or upgrading all of them in your house.

We’ve checked out Renewal by Andersen, looking at what they offer, how they work, what customers say, and more. Read our review below to find out if Renewal by Andersen is the right choice for replacing your windows.

What Is Renewal By Andersen

Renewal by Andersen is part of Andersen Corporation, a company that’s been making windows and doors for more than 120 years. They specialize in replacing windows and doors and promise to deliver the same high quality and craftsmanship as their parent company.

On installation day, here’s what you can expect from Renewal by Andersen:

  1. Workers will prepare the area by laying down protective cloths to catch any mess and remove the old window.
  2. They’ll check the window opening for any damage and fix it if needed before putting in the new window.
  3. After installing the new window, they’ll make sure everything looks right and works properly.
  4. Finally, they’ll clean up the area so it looks tidy when they’re done.

What Are Customers Saying About Their Services

There are different customers complaints on BBB, Yelp, Trustpilot mostly are negative. Generally customers are not satisfied with the services rendered by this company. Some of them include:

We got estimates for replacing windows from several companies including Renewal. We sat through a 2 hour presentation before they finally gave us prices. Salesman was super nice and informative. However, They were 4 times higher than the other companies we contacted. I’m sure the windows are great and better quality but I can’t see spending that much on windows when i could get the other ones replaced 4 times for the same price. I don’t plan on living in my house for the rest of my life and don’t want to go into debt for windows.

We got an in home estimate for two 6 ft sliders and a std. entry door with a window. With the sale promo, the estimate was $22,000. We went to the Depot and got the SAME EXACT custom ordered Anderson doors installed for $8,500.00 This should be illegal.

More than 6 months to manufacture windows. Of 11 windows, one window was built with the wrong size. Of 7 screens, 6 were delivered with the wrong size. Incorrectly sized window not replaced yet, 6 months after installation (13 months after ordering). Company sent repair person 3 months after installation. He arrived with 3 incorrectly sized screens. My assessment is that this company has serious challenges in manufacturing operations. Sales person and installation team were excellent.

How Much Does It Cost

Renewal by Andersen doesn’t give exact prices for replacing windows on their website because costs can change depending on where you live and the type of project you have. But their windows can cost anywhere from $500 to $3,000.

When Renewal by Andersen installs your new windows, they take care of everything from start to finish. Here’s what they do:

  1. Measurement: They make sure the new windows fit well by measuring your windows again.
  2. Preparation: They protect your floors and move any furniture out of the way.
  3. Removal: They carefully take out the old windows and clean up the mess.
  4. Installation: They put in the new windows, making sure they fit snugly and are well-insulated.
  5. Finishing touches: They seal everything in place and check to make sure the windows work properly.
  6. Cleanup: Finally, they tidy up the area and get rid of your old windows.

What You Should Know Before Considering Renewal By Andersen

Following the complaints on various online platforms, If you’re considering Renewal by Andersen for your windows, think again. Many customers report that they don’t show up on time, provide incorrect instructions, and have slick sales tactics. Not only that, their prices are sky-high, and their service and communication are terrible. Avoid the hassle and look elsewhere for your window needs. If you’re set on Andersen windows, consider buying from Home Depot instead. You’ll save money and have better communication with the installers. Don’t fall for the “bait and switch” tactic of Renewal by Andersen.


  1. They have a tool that shows how windows will look in your home.
  2. You get a long-lasting warranty on glass and other materials.
  3. They give various window options to fit your style.


  1. They make use of third party for financing, which can be confusing.
  2. Warranty coverage varies depending on the window type.
  3. Some customers face long waits between ordering and installation.

Does Renewal By Andersen Offer Warranty

Renewal by Andersen offers a warranty that covers their windows and doors. This warranty lasts for 20 years for the glass and Fibrex materials, 10 years for hardware and other materials, and 2 years for the installation workmanship.

Do We Recommend Renewal By Anderson

No, Renewal by Andersen charges too much for their windows. They focus too much on advertising and not enough on customer satisfaction. There are lots of customer complaints on popular review websites, You can find better windows for less money if you do your research.

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