I Tried The Homeaglow Cleaning Services: Is It A Scam? My Unbiased Homeaglow Reviews

Did you come across the enticing offer of $19 home cleaning service or the opportunity to earn money as a cleaner from Homeaglow? Are you worried this offer might be too good to be true? Is this company out to rip off your money? Do not sign up yet until you’ve read this review.

Overview Of Homeaglow

Homeaglow is a house cleaning service that you can hire from the comfort of your home. They started operation in 2015. To access their services, you need to do is either download their app or sign up online, check out available cleaners and a convenient time and make bookings. However, is Homeaglow a scam? lots of customers are questioning the legitimacy of this cleaning service, so i decided to try it out.

Homeaglow works as just a middleman that connects homeowners with cleaners, handling the matchmaking, payment, and support, acting as a facilitator in the process, this means that all the staffs are independent contractors and not staff members.

My Experience with Homeaglow Cleaning Services

I first saw Homeaglow’s ads on TV and was intrigued by the $19 charge and needed to clean up my new apartment. So, I decided to sign up on their official website, homeaglow.com.

Homeaglow sent a cleaning lady few days later She was funny and personable, a firm believer. However, she contacted us that night, saying the payment did not go through, and repeated the same multiple times. A few days later, we paid her $100. The cleaning was subpar, with area rugs left upswept, toilets and sinks wiped on tops, but bowls left dirty, and little lint piles here and there. Our hearts went out to her, hence the $100.

Now, when I decided to cancel, they are telling me to pay $164 to cancel. Every time I look at my bank statement I’ll see all these extra charges on your statement.

Is Homeaglow Legit? The Truth Behind Homeaglow

Yes homeaglow is pretty legit as customers have reported that they actually show up when booked, however there are certain issues relating to their services that makes customers doubt if Truely this cleaning service is legit.

Deceptive Advertising

They lure you into signing up for their membership while waving $19 as a price for the first booking.Once you sign up, you are automatically robbed into a 6months contract with a monthly fee of $49/month. that canceling it comes with a price tag.

So, you start with the innocent intention of paying a $19 deal, but next thing you know, you’ll be asked to enter personal info like zip code or choose one of the available offers by scrolling down by the time you are done with all of this you’re caught in this membership web. And if you dare to break free, they’ll hit you with a full-price charge for that first cleaning.

Unresponsive Customer Service

Homeaglow’s customer support has been a bit of a letdown, to be honest. Getting help when there’s an issue between users and cleaners or homeowners isn’t as smooth as we’d hope. It’s like you’re left on your own to sort things out, and that’s not the kind of support anyone wants.

Deducting $5 for New Clients: What You Need to Know

When you’re on Homeaglow, here’s what you expect: for every new client you get, they trim $5 off your hourly rate. Let’s break it down. If your usual rate is $20 an hour and you just finished a 3-hour job for a fresh face, your earnings won’t hit the expected $60. Nope, you’re looking at $45 ($20 – $5 per hour = $15/hr).

Quick tip: the $5 discount doesn’t apply to your regular clients. They’re safe from this little deduction.

Homeaglow Pros: What I Like

  1. They have convenient Booking
  2. Their rates are affordable Rates
  3. Flexible Cleaning Options

Homeaglow Cons: What I Don’t Like

  1. They have hidden membership charges
  2. Customer Support Issues
  3. They have deductions for new clients
  4. You will pay extra fees to cancel membership

Most Of Their Cleaners Have Attitude Problems

When it comes to cleaners on Homeaglow, you might encounter a mix of experiences. Some are good, delivering top-notch service with a smile. On the flip side, there’s a chance you’ll run into those who might not meet your expectations, showing a bit of rudeness and a lack of dedication. So be prepared for the unexpected.

Also Read: Ad Window Cleaning Lurgan Service

Homeaglow Prices And Cost

The cost of signing up for Homeaglow’s cleaning services is Homeaglow cleaning services cost is based on the cleaner’s hourly rate, hours booked (minimum 2 hours), and a 5% booking fee. With ForeverClean membership, get up to 50% off. First cleaning is $19, or choose unlimited cleanings at $19/hr for $49/month.

However, before signing up into Homeaglow’s service, be prepared for charges beyond the hourly rate to include a membership fee. Additionally, canceling the service can land you a hefty fee, usually in the range of $100 to $250.

Should You Trust Homeaglow? Customer Complaints

I honestly don’t think you should, mostly because of their membership and cancellation fees, lack of customer support amongst other problems. Customer reviews and ratings on Trustpilot and BBB are more negative while Homeaglow’s official website houses (3.5) 187 Reviews all in the positive light.

Homeaglow is facing a class action lawsuit not paying cleaners for business expenses and hours worked and even when clients are unavailable or have cancelled their bookings.

How To Sign Up

To get started with Homeaglow, follow these steps:

  1. Visit the Homeaglow website homeaglow.com.
  2. Browse available cleaners or sign up as a cleaner if you’re looking to earn.
  3. Enter your zip code or choose from available offers.
  4. Provide your email address and zip code.
  5. Be cautious of the membership details, including the 6-month commitment.

Can i Become A Cleaner In Homeaglow?

Yes, homeaglow hires cleaners too, the average salary of cleaners is $23.67. The cleaners are fully insured and bonded and a backgrounded check is also performed. To apply as a cleaner, follow the steps:

How to Apply as a Cleaner on Homeaglow:

  1. Visit the Website: Go to the Homeaglow website.
  2. Fill Out Application: Complete the application form.
  3. Evaluation Process: Homeaglow will review your experience and suitability.
  4. Job Requests: If selected, you’ll receive job requests via SMS and email.
  5. Set Your Rate: You will be the one to choose your own hourly rate.
  6. Flexible Schedule: Work full-time or part-time based on your preference.
  7. Same-Day Payment: Homeaglow offers same-day payment via direct deposit to your bank account.

How Do I Contact Homeaglow Customer Service

You can reach out to their customer service in 3 ways

  • Phone: 833-450-1848, 650-666-2482, or 650-513-0078
  • Help Center for assistance.
  • Existing users can sign in for better assistance.


Homeaglow is not a complete scam. The company prides itself as a legit cleaning service however they operate under deceptive marketing terms. In my experience it wasn’t so convenient. I had to spend an extra $165 just to cancel for membership i never knew existed and customer reports about their services aren’t so enticing.


  • Does homeaglow pay? Answer: Yes they pay their staff.
  • Where is it located? Answer: Homeaglow is located in the United States, go to their website, sign up and check out cleaning services near you.
  • Is Homeaglow legit? Answer: Yes they are legit, however they operate using deceptive marketing.

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