Vital Fit Track Review: Another Scam Or The Real Deal: Customer Reports, Pros Ans Cons

Should you buy the Vital Fit Track? In the era of advanced technology, smart watches have become increasingly popular as versatile gadgets that help us stay connected, track our health, and enhance our daily activities. One such smart watch that has been creating a buzz in is the Vital fit track.

In this review, I’ll share my experience buying and using this wristwatch and help you make an informed decision.

What Is The Vital Fit Track

The Vital Fit Track is a smartwatch fitness tracker that claims to keep tabs on your steps, calories, heart rate, and more. It gives you insights into your daily routine so you can make positive changes and reach your goals. Plus, you can check out your workout stats like time, distance, speed, and calories burned on the built-in display screen. It comes with a wrist band and you will need to download the app into your android or iPhone. But does it work?

The features and benefits include

  • Real-time Tracking: Keep an eye on your heart rate, blood pressure, and oxygen levels on the go.
  • Calorie Burn: It counts the calories you burn during the day.
  • Step Count: Tracks the steps you take while you walk, jog, or run.
  • Smartphone Connection: Easily connects with your smartphone and can be controlled through a phone app.
  • Weather Updates: Get weather info right on your wrist.
  • Sleep Quality:Monitors how well you sleep.

My Experience Buying And Wearing The Vital Fit Smart Watch

I bought from their official website At first, it seemed like a great deal, promising high-end features and all that jazz.

My package got delayed, and when I decided to reach out to their customer service, it was a bunch of non-responsive calls. Their customer service isn’t even the company itself; it’s some overseas 3rd party call center. I got disconnected not once, not twice, but five times during the first call.

Three long weeks later, after countless emails and more frustrating phone calls, I finally received my package. It looked all nice and shiny. I thought, “Okay, maybe now things will get better.” But, nope. I downloaded the app and tried to register an account, but it was a total fail. No matter how many times I tried, it just wouldn’t work. To make matters worse, I had to give a CRCD to Google to turn it on. And don’t get me started on the instructions – the print was so tiny I needed a magnifying glass to read them.

Fast forward to one week, and guess what? The screen coating started peeling off within the first five days. I couldn’t even read the screen anymore. Frustrated, I decided to return the product. Here’s where it gets even more interesting. Amazon’s return policy says 30 days, but the company’s site says 90. They told me they’d only offer 85% of my money due to a “restocking fee,” even though it was clearly a defective product.

After what felt like an eternity, involving five dropped calls, a multitude of emails, three weeks of waiting, more dropped calls, two more reps, and a lot of arguing, I finally got my full refund.

Vital Fit Tracker Pros: What I Like About It

  • This product initially promised some high-end features, which got me pretty excited. It had the potential to be a game-changer.

Vital Fit Smart Watch Cons: What I Didn’t Like

  • The package delivery was a real letdown, taking longer than expected.
  • Dealing with customer service was a nightmare. To make things worse, their customer service isn’t even handled by the company but by an overseas 3rd party.
  • The instructions were practically unreadable because the print was so tiny.
  • The screen coating started peeling off within the first five days. That’s a serious quality issue.
  • Returning the product turned into a whole ordeal. Amazon’s return policy stated 30 days, but the company’s site claimed it was 90 days. They wanted to give me only 85% of my money back, blaming it on a “restocking fee,” even though the product was clearly defective.

Is Vital Fit Track Legit Or Scam? Customer Reports

It’s not a scam per say. However, do not get high expectations about the product either. Lots of customer reports have reported about the low quality of the wristwatch and the claimed benefits of monitoring blood pressures just like Libiyi smartwatch have no scientific backing. A customer report said.

You have to take the watch off the band to connect to a USB charger. It was pretty difficult to do. Other than that, it looked like it would do all the functions I needed. BP and HR seemed to be pretty accurate. I could not see readings for blood oxygen levels and body temperature, which are included in the description. Maybe I didn’t look far enough after I decided I was going to return it due to the band having to be removed to charge it.


Also, you should know that getting a refund will involve countless dropped calls, a flood of emails, and plenty of arguments.

What You Must Know Before Buying

Poor Quality Of Product

The quality of the watch is questionable and lots of customers have reported malfunctioning problems and battery life not really lasting as advertised.

Misleading Advertising

These watches are up for grabs in bulk on Chinese wholesale platforms like Alibaba. The seller basically buys a bunch of these watches from the wholesalers and slaps their own logo on them.

It’s a familiar story that we’ve seen before with other dropship watches like the Fitnus Watch and Kinetic Pro Watch.

Return Policy

Here’s the deal with their return policy. They say you’ve got a 90-day guarantee, and if you’re not thrilled with your purchase, you can reach out to the company to start the return process.

But, and there’s always a “but,” you’ll have to foot the bill for sending the watch back. Oh, and it has to be in the same tip-top condition as when you got it, all snuggled up in its original packaging.

And here’s the kicker, they might hit you with a minimum 15% restocking fee. So, it’s a bit of a mixed bag, but that’s how their return policy works.

Unorganized Customer Service

There customer service is almost non-existent and you will need to keep dropping emails and calls before they decide to respond. If you need to reach out to for any help, here’s how you can get in touch with them:

  • Email: [email protected]
  • Phone: 1 (844) 844 027
  • You can also use their online submission form to drop them a message

Vital Fit Track Vs Fitbit: Which Is Better

It’s pretty difficult to make a choice between two popular products in the market. So far, i have listed the basic features between these two wristwatches to help you out.

The Fitbit Sense is the more high-tech one in the room. It’s got all those fancy health features like heart rate tracking, SpO2 monitoring, ECG, and even skin temperature tracking. Plus, it can sense your stress levels. It can handle being submerged in water up to 50 meters, and the battery can last over six days. It’s like your personal health guru that also lets you know about calls, texts, and apps. It works with both Apple iOS and Android.

Now, Vital Fit Track is more down-to-earth. It’s all about the basics, like monitoring your blood pressure, keeping an eye on your blood oxygen levels (SpO2), and tracking your heart rate 24/7. It’s great for counting steps and calories if you’re into that. Plus, it’s always ready to keep you connected with calls and texts. It also works on both Android and iPhone.

So, it really depends on whether you want all those extra health bells and whistles or you’re good with the basics. Both have their perks.

How To Set Up

Using the Vital Fit Track effectively, you need to follow the instruction manual! Here’s a simple guide:

  1. Get to know the device by checking out the user manual.
  2. Charge it up by taking it off the band and plugging it in.
  3. Connect it to your smartphone.
  4. Set up your profile.
  5. Tweak the settings to your liking.
  6. Wear it correctly, of course.
  7. Let it track your daily activities.
  8. Keep an eye on your heart rate and sleep patterns.

Where To Buy

You can buy the Vital fit track watch from their official website for a limited time offer of $49.99, which is 50% off the original price of $99.99. You can also get it on Amazon for the same price.


Vital Fit Track is a smart watch that keeps tabs on your health and activity. While it’s great at what it does, there are some quirks to keep in mind. The product does not last and getting in touch with customer service can be quite a hassle. In my experience i retuned the watch after 1 week.


1. How long does the battery last on the Vital Fit Track?

  • The battery life varies but typically ranges from 2 to 5 days.

2. Does it come with a charger?

  • Yes, it comes with a charging cable.

3. Is the Vital Fit Track compatible with a smartphone app?

  • Yes, it can be connected to a smartphone app for data syncing.

4. Can I find replacement bands for the Vital Fit Track?

  • Yes, replacement bands are available online.

5. What’s the cost of the Vital Fit Track?

  • The price may vary, so it’s best to check the official website or retailers for the current cost.

6. How do I charge the Vital Fit Track?

  • Simply connect the provided charging cable to the watch to charge it.

7. Where can I find reviews of the Vital Fit Track on Amazon?

  • You can read reviews on Amazon’s product page for the Vital Fit Track.

8. Is there a watch manual included with the Vital Fit Track?

  • Yes, a user manual typically comes with the watch.

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