[email protected] Shopping Scam: What To Do

Have you got a charge from [email protected] after placing an order online? You’re not alone! Lots of people have complained of being scammed by [email protected].

We’ll be writing a short review about this scam, how to get your money back and proactive steps to take about this scam.

Overview of [email protected] Scam

[email protected] is the email alias for fraudulent websites that lure online shoppers with fake clearance discounts on Facebook & Instagram. The scam involve impersonating Hoka USA, etc.

Once people place an order for the items, it doesn’t get delivered. Rather they receive a dubious confirmation email that says to contact [email protected] for issues. Unfortunately, emails sent to the email address do not deliver.

The websites involved in this scam are; hoka-usaclearance.com, hhansensale.com etc. The scam also uses this other email – [email protected].

Complaints From [email protected] Victims

Sadly, lots of people have been affected by this scam. These are some of the reviews;

Seen a deal for hoka shoes. I looked through the store and purchased 2 pairs. Because of the holidays I had not pursued this. I have send a email to the email address and there is no such email address. I have also sent a email to customer support

got a Facebook ad for Hoka shoes on sale. When I purchased them the confirmation said shipping could take 15 days. The website now no longer exists. I checked multiple times before the 15 days and it said, item not yet shipped.

Steps To Take For Possible Refunds

The only way to get a refund from this merchant is to do the following;

  • Report the fraudulent transaction to your credit card issuer
  • request a chargeback
  • Include supporting documents, such as copies of a receipt, invoice, and any communications you had with the merchant.
  • Anticipate that the dispute can last up to 90 days or two billing cycles, whichever is shorter.

How To Protect Yourself From Charges From [email protected]?

When you submit your name, address, and credit card details on the scam store, your identity and financial details is at risk. In order to avoid this, update your passwords, enable two-factor authentication, and monitor your bank statement for any unusual activity.

If you detect any suspicious transaction, contact your bank and cancel your credit card or place a credit freeze on your account.

Reporting [email protected] Scam To The Right Authorities

As a victim of this scam, take proactive measures of nabbing this scammers by reporting them to;

Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at https://www.ic3.gov/.
Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.

How To Avoid Online Shopping Scams

  • Steer clear from social media Ads offering too good to be true discount
  • Check online for real user reviews. You can also do this by adding ‘scam’ ‘complaints’ to the website name before searching
  • Avoid websites that lack SSL encryption (padlock symbol on the URL link). They are unsafe
  • Check the domain age of the website using a domain checker tool (Who.is). Websites below 6 months old are often considered unsafe.
  • Verify the website business address. you can do this by pasting the address on Google. The result would either show if it’s a warehouse, residential quarter, or if it has been flagged as scam.
  • If the return policy isn’t available or if it isn’t clear, you should quit shopping.



See Also – Tudum.co Charge on Credit Card, Ar3 LLC Charge

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