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Milumir.com Review: Deceit Exposed- Another Scam?

3 min read
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Milumir Review: Is milumir.com a legit store to buy face masks? or is Milumir Store untrustworthy? We have had a lot of readers sending mails asking about the authenticity of Milumir Website, this led to our review of this Online store.

With online scams springing up every day, we have taken the responsibility of reviewing products, stores, websites e.t.c in order to save you from making wrong decisions.

Our Review of this Ecommerce serves as an eyeopener. We hope it meets you well, and on time.

What is Milumir.com? Is It Legit?

Milumir.com is an online store that is selling the ergonomic design face masks for as low as 10$. They also have a finger pulse Oximeter which is been sold for 44.99$

Are you planning to shop from Milumir.com?

We advise you to take a breather, and go through this review. The Coronavirus outbreak has birthed a lot of online scams ranging from online stores, investments and what have you.

So, don’t be in a hurry to buy from any online store without checking for reviews (Not just one, as you might be misinformed)

Is this store what it claims to be? Do you run the risk of not receiving your order? Is your credit card details at risk with this store? These and many more are questions we hope to answer with this review.

How Does Milumir Store Work

Madixa is located on- https://www.milumir.com/

They provide the following contact details-

Mail :  [email protected]

This store claims to offer safe and secure shipping.

should you have a reason to worry about milumir.com store?

CAVEAT- Milumir.com only provides a mail address. We find this very disturbing.

Searching For Medical Supplies? See Trusted Sellers

Pros Of Buying From Milumir Store

  • Appropriately Secured- Provides an SSL certificate. This means your card details is secured from hackers to an extent.
  • Easy to use interface- madixa.com has a friendly design that catches the eyes.

Why Milumir.com Is Risky- Redflags Discovered

During our in-depth investigation, we discovered the following cons of this Online Store.

Unbelievable Discount

You might probably be thinking of giving this store a try. But is it worth your money? The low price might be a a bait to make you lower your guard. Just like the saying ‘if it is too good then it is too good to be true”, this might be likewise with this store.

Zero Social Media Presence

We always warn our readers to buy from stores with well grounded social media presence. This is because you can easily reach out to them in any of their platforms. On Milumir.com there are no social media buttons. .

Even when we checked Facebook, we saw no page related to this store.

Lacks Transparency

The major problem we have with this store is that it is claiming to be what it is not. On the bottom of the homepage are the letters; 2018-2020. What this means is that they have been operating since 2018. However when we checked whois we discovered this store was just registered on the 10th of April 2020.

We find this lie very disturbing. Why would the people behind this store claim they have being in existence since 2018 when the opposite is the case. Could it be that they are trying to give you more reasons to shop from them?

Anonymous Lots

The people behind this store have done everything to hide themselves from the public. They don’t provide an address, phone number, Facebook page or even a Company name. Yet they want us to believe they are genuine. Isn’t that ridiculous?

Milumir.com Review: Should You Shop Here?

We are skeptical about this online store. We advise you to tread carefully. And do share your experience with us!

If you have been scammed by these lots, we advise you to immediately file a report with your bank. This would stop these lots from tampering with your account details in the future.

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Lynette Denise Pryce-Jones
Lynette Denise Pryce-Jones
10 months ago

Is this site trustworthy and when will I get the 2 masks I ordered since the money was taken out already?

John R
John R
Reply to  Lynette Denise Pryce-Jones
10 months ago

Hi. I ordered 4 masks two or three days ago and I got a tracking number, and that’s all so far. As long as you paid with PayPal you should be protected. I would wait a little while before you contacted PayPal, because this may end up being legit. I ordered different masks from eBay today, just in case these fall through. Sellers can’t run from the reviews on eBay, And we know that they are legit on there. Best of luck.

CMoore
CMoore
Reply to  John R
10 months ago

Did u ever receive ur masks? Did u already pay for them-through Paypal?

Robert
Robert
Reply to  Lynette Denise Pryce-Jones
10 months ago

No. Never.

Ginger J. Fields
Ginger J. Fields
Reply to  Lynette Denise Pryce-Jones
9 months ago

Ordered and paid for 4 masks on 4/25/20. Never have received them. I would advise others not to order from this company. It is a scam!!

Kathy
Kathy
Reply to  Ginger J. Fields
9 months ago

I ordered mine on April 25th as well. Still waiting. The tracking number I got included chinese letters, so I can’t type it in to track it since I have no chinese letters on my keyboard.
I’m thinking that maybe it is held up due to the virus, but a month is a long time (A slow boat from china). I’ll give them a few more days then I’m getting in touch with paypal.

Piba Ping
Reply to  Lynette Denise Pryce-Jones
9 months ago

yes give it about 32 days.

Kenn Murway
Kenn Murway
Reply to  Lynette Denise Pryce-Jones
9 months ago

You are out of luck
This company is a scam without question

Jeff Ellis
Jeff Ellis
10 months ago

I ordered 4 masks 3 days ago to get the free shipping. Says on site “orders will be shipped in 2 days” but I’ve heard nothing and all there is for contact is that email address.
I’m concerned as well. May need to ask PayPal to reverser the charge.

James Spencer
James Spencer
10 months ago

Watch out for EM General as well , major scam from the company in Michigan. Has taken thousands from people and delivered nothing.

John R
John R
10 months ago

I ordered four masks from this seller. I tend to trust too much, and I am guilty this time of not looking into their website. No phone number, no address, not much at all. But I do have a tracking number after I paid through PayPal, and I got an email that says they are shipped. Tracking number is valid for USPS, but it just says label created. I will update once it starts tracking, and another to let you all know if I received the package or not. There is a lot on the Internet about this being a… Read more »

Alaias
Reply to  John R
9 months ago

You will get your mask I got mines

Karen Jarvis
Karen Jarvis
Reply to  John R
9 months ago

I ordered two masks on 5/15. The website had Sketchers name too. I got a tracking number for USPS and it looked legit. I have tracked it and it says it has shipped, arrived City of Industry, CA and now has shipped to a USPS location further on called a shipping partner in my state. The site was m.emplla.com. They also charged a shipping fee. Reasonable at $7.00 (and some cents). When I looked closely at my bank statement there was an .86 cent international card fee and that made me wonder. I am retired, have been in the hospital… Read more »

Police Officer
Police Officer
10 months ago

This company is located in China, and the company name will change every time you try to locate them. They do not
intend to send you your order, only take your money. This is a scam, avoid buying anything out of the country right now.
All air freight from China has been suspended, which means it must be shipped by sea. Slow boat from China. More than 27 days to arrive…..buy from USA. I am surprised that Fox News allows this on their site. Fix this Fox.

JohnB
JohnB
Reply to  Police Officer
10 months ago

I wanted to add I found more info as you did not properly do your research and to only assume it is China, China, China? Actually I found the IP address and you don’t even know how to find it through the url link on your browser so – the IP is registered to a US based Alibaba Com Inc in San Mateo, CA that has 298 registered online merchants in that building with 21 yrs of business and having a A+ BBB rating; however, bare with me even a legit respected company like Alibaba – they too can be… Read more »

Alaias
Alaias
Reply to  Police Officer
9 months ago

Not true

Donald Ross
Donald Ross
10 months ago

I ordered 4 masks today and then looked at reviews which were not encouraging. I called PayPal to cancel order but too late company had already taken possession of funds. PayPal suggested I give them a week or so then if no response file a complaint. You have 180 days to do so. PayPal did provide a phone number for this company 595-229-16328.

Matthew Danko
Matthew Danko
Reply to  Donald Ross
10 months ago

Come on, really? Not much help to anyone reading this when you provide an 11 digit phone number…if that’s what they gave you, then it’s definitely a scam!

Cmoore
Cmoore
Reply to  Donald Ross
10 months ago

That’s a different phone # then on the site which says it’s in Ontario Canada to free 1 833 610 0946

Lynnb
Lynnb
Reply to  Cmoore
10 months ago

It’s just an answering machine. No one ever answer phone calls at that number.

Katiie
Katiie
Reply to  Donald Ross
9 months ago

Unless you made an error, that is not a phone number

Alice Gray
10 months ago

AG

Barbara Jones Sion
10 months ago

I’ve order 4 Milumir Mask and I can’t get any answer so I will never order again from this company I know it’s in China and I know it’s difficult right now but they need to respond back to let people know whats going on I hope this is not a scam because I have order before from China and I have never waiting this long for my purchase I’m hoping I received my Masks.

Cindy
Cindy
Reply to  Barbara Jones Sion
10 months ago

Where did u see it’s from China as I don’t see that? See above my post it says Ontario Canada

Amadu
Reply to  Barbara Jones Sion
7 months ago

This has to be a scam!!! I have the same issue – I have tried to follow-up with them without any luck. I tried to follow up again by sending them an email this morning but it was returned undeliverable because their support email no longer exists.

Allison
Allison
10 months ago

I’m disturbed because I WENT ON THE M SITE TO CHECK OUT SHIPPING COST. I DECIDED AGAINST ORDERING AND CLOSED THE PAGE. SUDDENLY THEY EMAILED ME THAT I NOW HAVE AN ACCOUNT WITH THEM. I ALSO HAD A CHAT WHICH I’M POSTING BELOW –IT CUT OUT WHEN I DIDN’T PROVIDE MY PHONE NUMBER. “Hi, my name is Ruth. I hope you’re doing well. Have you been scammed or are you reviewing & judging whether you should start trading? 8m ago I have been scammed 8m ago I’m sorry to hear that. Can you please tell me your name? 8m ago… Read more »

slaydell cohen
slaydell cohen
10 months ago

I did find a phone number but no one was taking calls; I order 4 mask 5 days ago and they were suppose be shipped within 2 days and my PayPal account has been debited I am very concerned and unhappy because I took this to be a legit company.

John R
John R
10 months ago

I said I would send updates, and like I said I did receive a tracking number, and it appears the masks I ordered from Milumir are in customs in NY now. I’ll update further when I receive them, but right now it looks like the masks are going to arrive.

Sarah
Sarah
Reply to  John R
10 months ago

I got an email from them too with tracking number but when I tried entering it, it says not found

BGuest
Reply to  Sarah
10 months ago

BG – I think they’re a total scam – no information provided regarding shipment – order the 4 mask – anyone who placed an order should reach out their bank and get the amount refunded to their account – the scammer is Angela Yumeko James

Jackie white
Jackie white
Reply to  BGuest
10 months ago

I ordered 4 mask April 23, 2020 and still have not received them. I did locate a number but all it says is to leave your name and number and email and they would get back to me. I also emailed them and no response.
I received a email with a tracking number. Going to give it a few more days and if I dont received my items I will report it to my bank or paypal.

Peter
Peter
Reply to  Sarah
9 months ago

Sarah, Just so you know…it said not in system when I entered tracking number, but it showed up as soon as it was shipped. Hope it helps…

Alaias
Alaias
Reply to  John R
9 months ago

I received my mask too they come from New York it took about two weeks but it did come!

Pamela
Pamela
Reply to  John R
9 months ago

I also was able to track my order to new York but then after that it says no information available. They do not respond to emails. I called repeatedly until I actually got a person. 5 times I was going up on after giving the order#.
I will be filing a claim with my financial institution to get my money back.
Since they gave a Ontario ca address, I didn’t know it was coming from China or I would never had placed an order. Hopefully I get either my order or my money.

Yvanne Vincent
Yvanne Vincent
Reply to  John R
8 months ago

I ordered 4 masks on May 2, I have a tracking number and on May 18 I received a text that said it was out for delivery up to now I have not received anything.

CMoore
CMoore
10 months ago

I just saw this on the web and concerned..PLEASE ADVISE.Im confused if this is scam or not? On April 25th,2020 @338am I bought 5 masks (offer is buy 4 get free shipping) from them thru PayPal. Not received as of yet. You said there’s only email contact but it has this info :Company Address: 1601 S CUCAMONGA AVENUE ONTARIO, CA 91761 About Us Milumir.com is a website focused on selling Anti-epidemic items.We provide For Excellent Breathability & Extra Comfort mask and ensures an effective seal from the outside air . We see the world’s challenges clearly, and unite the people… Read more »

CMoore
CMoore
10 months ago

Please help me…is this a scam or not?
I ordered 5 masks (buy 4 get free shipping) 4/25/20 at 338am from Milumir. Not received as of yet. Ur review says they only have 1 contact info the mail address. I see this info:
Toll Free +1(833) 610-0946
1601 S CUCAMONGA AVENUE
ONTARIO, CA 91761
[email protected]

John R
John R
10 months ago

All I can say is to wait it out. I did receive a tracking number and my order appears to be sitting in customs in Flushing NY. From my experience with customs, I should have this package by the end of the week. I will let you all know when I receive it. I think what happened is this seller rushed to get a website up so they could start selling as soon as possible. They should’ve had more info up from the get go, and answered emails, and not doing that led to everyone’s fears. I hope you all… Read more »

david bellflower
david bellflower
Reply to  John R
10 months ago

Chinese scammers….just disputed my charge with visa …they take your order and charge it to a different paypal account….hope they rot in hell…

Jason
10 months ago

They have another website and I swear it’s the exact same website just a different name. Graicc.com. I order 4 mask and when I tracked it there’s a shipping company listed and they have a C- with BBB. Still says waiting for item and even though it says California on the website it shows coming from China on usps website.

Jason
Reply to  Jason
9 months ago

WOW. I can’t believe it, I’ve found a few more of the same exact websites and all the exact places. Everything is word for word except the name. Milumir.com, Graicc.com, Emplla.com, Opruter.com, Keeppatient.com. Their was a phone number on the milumir website but it’s just a recording. A couple of the websites look a little different but if you read them they’re the exact same. A few reviews say that their package is in Flushing, NY.

Allison
Allison
10 months ago

I ordered masks from Suvian and then noticed the same images being used for this other company Milumir. Ordered April 23 and no mask delivered. Recurved tracking number for USPS but then radio silence. Strongly feel I’ve been scammed 🙁 thankfully paid via PayPal so will be contesting the charge. Going to give it a little bit more time.

John R
John R
10 months ago

Mine are out of customs and I should have them by Monday. I will let you all know when I receive them, but looks like they’re definitely coming.

John R
John R
9 months ago

I received my four masks From Milumir in the mail today. I chose different colors and received exactly what I ordered. They are very good quality, and I am very happy with my purchase. I thought they were coming from China, but the label said they were shipped from Brooklyn New York. Usually when I see Flushing New York it means the package is clearing customs. Unless they were shipped from China to New York and then to me with the same tracking number. I hope you all receive yours too, I have a feeling you will.

Bill
Bill
Reply to  John R
9 months ago

My experience is parallelling most people, tracking numbering from USPS but only says “labeled created, not yet in system” despite allegedly being “shipped” 6 days ago. For anyone who actually got tracking info (as far as I can see it is only one person here) how long did it take?

John R
John R
Reply to  Bill
9 months ago

Hi. The tracking took about a week to update after it was emailed to me. My masks took approximately 16 days to arrive.

Bill
Bill
Reply to  John R
9 months ago

Thanks. Mine is tracking very similar. Shipped on the 4th, this morning got the “In transit Flushing, NY” update with USPS tracking.

Ashleyboop
Ashleyboop
Reply to  John R
9 months ago

You ordered from milumir and received the masks? They actually arrived?

John R
John R
Reply to  Ashleyboop
9 months ago

Yes they did.

Alaias
Alaias
9 months ago

Milumir is legitimate I ordered a mask it took two weeks for it to come , but a got it! The address was from Brooklyn New York!

V Collette
V Collette
9 months ago

I ordered my 4 facemasks on 4/21/20. I received a tracking number from Milumir on 4/26/20. I have tried UNSUCCESSFULLY to contact the company 4 times. The tracking number sent by Milumir does not exist as of 5/11/20. And it is impossible to send an email thru the company’s Support site. It is also impossible to talk to a live person thru the company’s Support contact number ( 833 610-0946). I understand thru SABIREVIEWS that Milumir that this company could possibly tamper with my credit card account in the future. I am reporting the order with my credit card company.… Read more »

Ashleyboop
Ashleyboop
9 months ago

I ordered masks and got a tracking number but it just says its at a partner shipping facility in City of Industry, CA and it’s been unchanged since May,3rd. So I’m reasonably nervous, but some people actually got their orders??

Ashleyboop
Ashleyboop
Reply to  Ashleyboop
9 months ago

I placed my order on the 23rd of April, it “shipped” on the 30th but as of May 3rd its supposedly been in the City of Industry, CA awaiting transfer to usps but its not changed since.

TomY
TomY
Reply to  Ashleyboop
9 months ago

Hi,

I have experienced the same thing as you described. Still don’t my order yet; it’s May 21st.

TomY
TomY
Reply to  TomY
9 months ago

To follow-up, I received my ordered items today. I had made my purchase on Apr 22nd, and received my items on May 26th. Everything I ordered did arrive as expected…. just took more than a month.

tracie
9 months ago

I ordered from them & I have not received my purchase. I have sent an email to them, but have not received a response. When I call the number listed on the website, no one is ever available. Also when I try to log into my account it will not let me. I will be going to my bank to dispute the charge.

Amanda Wingert
Amanda Wingert
9 months ago

Careful consideration when purchasing online from this company. Sale by deception.. never received merchandise when paid for purchases. When verifying tracking transit indicated products were is somewhere in Asia. When I tried to verify where about of my items now it will not recognize the tracking at all. I had sent them an email requesting refund for items that I haven’t received They told me it was going to be here ASAP. That’s been 2 weeks already longer. Clearly I am not going to receive my merchandise. Not sure if I will get my money back! Scam! Deception!

Lee Sylvester
Lee Sylvester
9 months ago

Thank you for providing your review and a platform to share other personal experiences. I came across the Milumir face mask ad on April 27 and ordered 4 masks the same day. I paid just under $40 through my PayPal account. The payment was immediately acknowledged by Milumir. I was told they would be shipped in 2 working days. May 10 I sent an email of inquiry to Milumir followed up by a phone call to their listed website phone number of 1 (833) 610-0946, but I got no reply to either of the messages. Today is May 13 and… Read more »

Lee Sylvester
Lee Sylvester
Reply to  Lee Sylvester
9 months ago

An update on my dealings with Milumir… Today I finally received my masks! It is exactly one day short of being a month since I place and order with Milumir for (4) face masks to help protect against Coronavirus. I can’t say for certain if it was my complaints through PayPal or the negative review I posted on here, but either way, I cannot sincerely recommend them. I have not yet used the masks since I want to wash and dry them first. They appear to be made satisfactorily and have a removable filter with each one. On a scale… Read more »

Lynn Green
Lynn Green
9 months ago

Does anyone know about emplla . Com? Me and my husband order 6 face masks and I have emailed them twice but no response not sure what to do

Sharon B
Sharon B
Reply to  Lynn Green
9 months ago

I know nothing about them. I saw their ad as a “sponsored ad” at my local TV news station. I placed an order on May 6th. I wanted to pay by credit card, but they offered an option to pay via PayPal (using my CC). Like many others, I received a notice of shipping and a tracking number. The multi-shipper tracking site cannot locate the tracking number (and it was supposed to be shipped via USPS). The USPS tracking says that a label was created, but they haven’t received package. I notified the vendor that if I didn’t hear from… Read more »

Sharon B
Sharon B
Reply to  Sharon B
9 months ago

UPDATE to my post of 5/24/20:
My order was in my mailbox today. It did come by USPS, and return address was Brooklyn, NY. The tracking number was completely different than the one that the business supplied. ::sigh of relief::

Karen
Karen
Reply to  Lynn Green
9 months ago

I ordered from M.EMPLLA.COM too. Ordered two masks with bank card on 5/15/2020. It has been 10 days.I got an email that it had shipped. They gave me a tracking number and I put it into USPS tracking. It said something about not being found the first time I checked. On 5/21/2020 it said it was in City of Industry, CA. On 5/25/2020 (Memorial Day) it said it was at a partner USPS site. I want to believe, but we’ll see!

Gary Rycraft jr
Gary Rycraft jr
9 months ago

Ordered masks April 25th still have not received them, I guess I got scammed from them too and there return contact doesn’t work on there web page.

George
George
Reply to  Gary Rycraft jr
9 months ago

I ordered on April 21st. Due to covid-19 there’s not much air cargo out of China. According to USPS (tracking) MY ORDER WILL BE DELIVERED ON WED. MAY 27TH. Took 20 days to clear Custom.

Ashleyboop
Ashleyboop
9 months ago

So, my first order has moved a bit in shipping, it has now been ” picked up by partner shipping facility, usps awaiting arrival.” The other order is still yet to ship, so hopefully, fingers crossed, knock on wood, etc, I receive EVERYTHING. I’m still really nervous though. I did notice a lot more reviews on the site too. So, I dunno. Here’s hoping it turns out okay. Will keep posting if anymore movement happens.

Bill
Bill
9 months ago

After longer than promised wait (10 business days, not 3 – 7 from alleged day of shipment)) the product arrived as ordered. Quality seems to be decent. I’m not sure what to make of this company as there seems to be few success stories listed here. My advice: if you see movement in the shipping process, give it time. It takes way longer than it should (the return address was Brooklyn and I am in MD) but it eventually did get here for me. Good luck!

eric
eric
Reply to  Bill
9 months ago

sounds like shipping is delayed way longer than usual since they cant ship by air from china due to covid so we are all stuck waiting on that slow boat from china wich is taking forever an every one was thinking there scam but sounds like its just slow going but legit but i ordered mine last week of april an still not got mine hoping for the best lol

Queensporsche
Queensporsche
9 months ago

I ordered just one mask on April 27. I got a notice within 2 days that it was “out for shipping”. I got a notice from USPS that it was on its way to a center in CA. To make a long story short, I received my mask today, May 19, 2020 and it appears exactly as in the picture. I have only tried it on, seems to fit well. I have a big head. Straps are easily adjustable. There was what seemed to be a replaceable charcoal filtering inside the mask. I think it will be fine. So if… Read more »

Sondra Trent
Sondra Trent
9 months ago

I ordered 4 masks. At first the tracking failed – I sent an email & it was then enabled. The tracking is extremely detailed thru USPS. The pkg. arrived only 1 day later than stated. It took 15 days total. The masks are GREAT!
Good quality, good price etc.
They have a support website & a toll free phone #!

Janet Vanegas
Janet Vanegas
9 months ago

I ordered 12 masks and paid over $100 for them. The same day I emailed them five times letting them know to cancel my order. Then for the next two days I kept emailing them since their website says that you can cancel within the first two days of the order. I paid through pay pal and also filed a dispute with PayPal. The reason why I cancelled was because they come from China. I placed the order on April 22nd. And they responded to PayPal and denied my my dispute. I got the masks on May 18th and the… Read more »

George
George
9 months ago

Everyone relax . Takes a week for order to make it to USA border. Then 20 days to clear Custom in NYC or California. Overland by USPS takes 5 days. It will get here.

Lynn Green
Lynn Green
9 months ago

Ordered 6 masks from emplla and got a tracking number. Sent several emails never received an email back then yesterday I got an email fro milumir saying my order was shipped 7 days ago and that usps system was hacked and orders couldn’t be tracked. The affected order were promised to be delivered in 7-10 days. That gave me the same tracking number I already had and when I track it on usps it says Label Created, not yet in system. I ordered them on may 9th and for a tracking number a week later and always get the same… Read more »

Piba Ping
9 months ago

I did finally receive my 2 mask’s that were paid for via paypal. I ordered 4/25/2020 and I received them in my mailbox today 5/26/2020. The quality is fine. I’d re- order again and just be patient give it 1 month. My tracking said City of Industry CA /claims. Then it said New York. I live in the midwest. My package sat in Indiana for about 5 days before arriving in St. Louis.

Nikko
Nikko
9 months ago

Ordered 1 mask on April 27 and it didn’t arrive until May 26. I’m located in California and the product was shipped from Brooklyn, NY. In terms of quality, it is actually well-made. The stitching/sewing is well done although there were a few loose threads. Comes with 1 charcoal filter and there is a breathing valve on the right side of where my mouth would be. There is also an adjustable rubber piece on the earloop, just make sure not to pull it out all the way or else you will need a toothpick or something small to push the… Read more »

Maria L
Maria L
9 months ago

These losers operate under a bunch of different names. PayPal calls them a “TRUSTED PARTNER” which is a joke because Milumir won’t respond until you complain to PayPal. They use a fake address as well because it ships from China, not CA as they lead you to believe. Took a month to get the masks and I don’t need them anymore. They refuse a refund and PayPal won’t do anything. Milumir said if I want to pay for shipping to China they will refund. I just started a charge back through bank. These losers taunt you with emails like “Sorry… Read more »

Lynn Green
Lynn Green
Reply to  Maria L
9 months ago

They sent me an email say they usps system was hacked and packages couldn’t be tracked that the affected packages would be delivered in 7-10 days. I spoke with Usps the tracking number they gave me is no good and their system was not hacked. Complete lies. Still waiting on my order. The order was placed on may 9th.

Lynn Green
Lynn Green
Reply to  Lynn Green
9 months ago

Here is a copy of the email they sent

Hi dear
I am sorry dear .We have shipped 7 days ago
The USPS system was hacked last week. So these orders can’t be tracked.

They promised us that would deliver these affected orders in 7-10 days.

The tracking number is : 420342089205590252835901925632
Apologize for the inconvenience caused.

PAULA MCCULLOUGH
PAULA MCCULLOUGH
9 months ago

Absolutely do not buy from this company. I never received anything and disputed the payment through Paypal and LOST. They provided Paypal with fake proof of delivery!

Linda F. Boudreaux
9 months ago

Ordered 4 mask on 4-25-2020.. Payed thru PayPal. Received tracking #. The tracking number is useless. Tried contacting thru website and phone. No response. Am going to dispute charge on PayPal and try to get a refund. I believe this company to be a scam and will chalk this up as lesson learned!

John R
John R
Reply to  Linda F. Boudreaux
9 months ago

Hi. You are not giving it enough time to be delivered. My tracking and communication was the same way, and all of a sudden the tracking updated about two weeks after the order and I received my masks. Not an ideal company for sure, but wait it out, the masks are a good value. For future purchases there are some good sellers on eBay selling virtually the same mask at the same price, and delivery in about a week. Hope you get your masks soon!

Ashleyboop
Ashleyboop
9 months ago

Okay so update, I received the first order on the 26th of May, it took one month and 3 days from the date I ordered it, I also was able to contact them through a link on their site and they actually responded but I checked again today and they changed it and it looks like prices almost doubled in some cases. Anyway, my second order, I placed it on the 11th of may, contacted them a few days later they responded after midnight on the 20th, so a few hours after I contacted them saying its shipped but I… Read more »

Cd keper
9 months ago

I placed an order with this company (mulumir.com) and continued to monitor the tracking information. It showed delivered and immediately return to sender for insufficient address. I reverified the address which was correct I sent an email to which there was no reply I went to send another follow-up email two weeks later and I was blocked from the company. In my experience it’s been a total fraudulent transaction. One I will have to pursue with PayPal it has been the better part of three months now. Be smart, take these comments for what they’re worth protect yourself as well… Read more »

Kathy
Reply to  Cd keper
9 months ago

That is exactly what happened to me! Incomplete address- gets lost in the mail and they told me I had to find it! RIDICULOUS! I hope you do follow up with PayPal- good luck.

George
George
9 months ago

Placed two separate orders. Both arrived. It must have been shipped by boat because they took almost 4 to 5 weeks. No air cargo from China since vivid 19.

Alba
Alba
9 months ago

Ordené 4 mascaras el 22 de abril y hasta la fecha no he recibido ni las máscaras ni una respuesta de tantas veces que les he escrito por correo electrónico y llamadas.

Kathy
9 months ago

I ordered 4 masks on April 3rd. IT IS NOW MAY 31ST. They mailed them to a completely wrong address and the masks are currently lost in the mail somewhere. They won’t help me by contacting USPS to find them. They won’t reship another 4 masks or even offer to refund. They keep telling me it’s up to me to find them. Absolutely ridiculous ! DO NOT ORDER! RUN!

Colette
Colette
8 months ago

It’s a TOTAL SCAM! Ordered early on when the virus hit but never received the order. When I finally was able to get a live person on the phone, after numerous emails and calls, they claimed the order was received but sent back to the sender. Never got that notification. Was guaranteed a refund within 5 days, never got that either. Chalk this up to research better.

BORIS
BORIS
7 months ago

This site appears to be legit. I am in Canada and I ordered 4 masks back in May and after ordering I became concerned that I had not actually researched the site and after seeing sites like this saying it was a scam I immediately went to Paypal for a refund. Paypal sent me a refund last week but today the masks showed up in my mailbox. I feel so embarrassed but grateful it was not a scam. I discovered that the delay was due to restrictions Canada was placing on shipments to Canada.

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