Luacity Plant Scam: Beware Of Offering Too Good To Be True Deals

Luacity is an untrustworthy online plant retailer that promises affordable deals and all that on their houseplants, succulents accessories like Night light gifts etc. But what really happens behind the scenes is that they might ship you inferior stuffs and sometimes, you might end up with absolutely nothing. This article exposes how this scam works.

Luacity Plant Website

How The Luacity Plant Scam Works

Ever received those tempting spam emails or scrolled through social media only to be lured into the jaws of scammers use these spam emails on social media platforms like Facebook, Instagram, and TikTok to promote their site and deceive unsuspecting victims. Also, they flaunt unbelievably low prices and swiping images from other sites to make their website appear like the real deal.

However, when you decide to shop from their website, they trick you into giving up sensitive information like your name, banking info etc., at the end of the day, you either receive broken items, inferior products or worst-case scenario get absolutely nothing and with no means of contacting their customer service. Don’t fall for it, Stay alert!

Why Luacity Is A Scam Plant Retail Website

Too Good To Be True Discount & Sales Offer

The discount margin is too large and unrealistic even on a sale. What this store simply does is use the cheap price as a bait to lure buyers. When people see the low price, they become tempted to take a risk.

Fake Product Image

The scammers behind seem to have a talent for image theft. Those shiny products you see on their site. Well, they don’t actually own them. They actually snatched images from the internet and legit websites. They practically show fake plant sites that shut down after scam accusations. So, if you decide to shop there, brace yourself for a surprise package because what arrives may be a far cry from what you thought you were getting. It’s best to stay clear!

Recently Registered Website

The website was registered on August 21, 2023 through NameCheap, 2023. The fact that the website is recently registered is very concerning. That’s a serious red flag.

Unresponsive Customer Service runs an unresponsive customer service unit. They forgot to provide a working email, and the one they offered, is [email protected] and of course no one responds via this method. Customers who ordered some plants, paid the bills, and waited for the green wonders to arrive never received it and customer service was un helpful too.

What To Do If You’re a Victim of Plant Scam

Contact Your bank To Cancel The Transaction and Get a Refund

The first thing you should do is contact your bank to inform them about the fraudulent purchase. Through the chargeback system, you can get your money back from the transaction if you file a dispute claim. You could also request for a credit card freeze. That way, your bank would block any future transactions on your credit card, ensuring that scammers are unable to exploit it.

Update Your Passwords and Enable Two Factor Authentication

The second step you should take is updating your passwords. This should be done if you’ve used the same password you used on this on other websites or applications. You should also go an extra step of enabling two-factor authentication. This would keep you protected from data breech.

Meanwhile, you should beware of any fraudulent email from Do not click on any suspicious link in the email, as it could be a phishing scam. Clicking on the link might install malware on your phone which could compromise your device’s security.

Report the Scam

Report the scam to relevant authorities and organizations. This includes:

  • Internet Crime Complaint Center (IC3): If you are in the United States, you can file a complaint with the IC3 at
  • Your Local Consumer Protection Agency: Contact your local consumer protection agency or the equivalent regulatory body in your country.
  • Better Business Bureau (BBB): File a complaint with the BBB if the online store is based in the United States.

How To Easily Identify a Scam Website

Aside from the obvious too good to be true discount sale, here are other ways to identify a scam website;

Recently Registered Website

How old is the website? The domain age of a website tells a lot about a store’s legitimacy or transparency. Websites below 6 months old are often considered unsafe. You can find out a website’s age by checking on ( a free domain checker tool)

Website Lacks SSL Encryption

find out if the website is secured with SSL encryption. (https and padlock symbols). If the padlock symbol doesn’t appear near the website’s URL, then it means your personal and financial information is at risk at the store.

No Business Address/ Fake Business Address

Does The website provide return address? If Yes (Copy the address and paste on your browser. Google map would show if it is a real warehouse address or a residential address) If the address has also been used by other websites you’d see reviews in search results.

No Reviews Online

Are there customer reviews online? (It is advised that you sit it out if there are no customer reviews of the store. However if you’re not patient enough to wait you can send a mail to us to verify if the store is legit)

Shady or No Returns and Refund policy

If the policy isn’t available or if it isn’t clear, you should quit shopping.

Unsecure methods of Payment

When an online store’s payment methods lack the necessary encryption and security measures to protect customers’ sensitive financial information, it puts you – the shopper at risk of unauthorized transactions.


In conclusion, Luacity Plant is a scam website. The scammers flash big discounts, However, no products are delivered. These scammers are pros at pretending that their store is legit but end up stealing your personal information. Also, Just like and, the scammers behind this website do not have any real product to sell. Their goal is to fleece unsuspecting buyers. Stay alert!


Is Luacity a legit online store?

No it is not, avoid the website so you won’t become a victim of identity fraud amongst other things.

What Time Will The Goods Be Shipped?

Luacity mentions that goods are shipped within 5-10days after order, however the tracking number do not display any information about shipping or delivery.

What Payment Mode Does Accept?

The website accepts PayPal and Credit Card Express.

How Do I Contact

You can reach out to them via email should be contacted via email; Sadly, the email address provided as [email protected]. Does not really work.

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