Searching for Moon Elegant reviews? Read this review to find out why moonelegant.com is not a legit Home Depot store.
According to FTC, online shopping and negative reviews is the second most reported fraud category in 2021. As a result of this, we have taken the responsibility of reviewing products, stores, websites etc. for our reader’s financial safety.
What is moonelegant.com Website?
moonelegant.com otherwise known as Moon Elegant is an online store that poses as a ‘Home Depot’ store. It deals in all manner of furniture like Adult hot tub, Rattan chair, Multi-functional foldable sofa bed, Juniper chair, Phoebe chair, etc.
One of the products that attract buyers to the site is the 3-Piece Steel Patio Fire pit Conversation Set with Sahara Sand Cushions and 26 in. Square Fire pit Side Table which is been sold for just $59.
Sounds incredible right?
Unfortunately, Moon Elegant is a fake home depot store. During our investigations, we discovered the following drawbacks –
- No business address
- Lacks a working Customer support
- The website was registered on September 2021, so it has only been functioning for few months
- It is selling items for prices that are too good to be true
- Does not provide documentation that shows it has been authorized by Home Depot, to use its name and business logo.
- Fake trusted Seals from McAfee, Norton, PayPal, etc.
- Not linked to a working social media page
At this point you should be thinking of aborting mission! But if you’re still keen on shopping from this store, continue reading!
Other Reasons why you shouldn’t shop from Moonelegant.com;
This store uses an email address ‘[email protected]’ that doesn’t reflect the store’s name. Meanwhile, search result showed that the same email address is been used by multiple blacklisted websites.
Shipping & Delivery
Moon Elegant creates the impression that its physical store or warehouse is located in USA, however they’ve not provided any physical address. The 6-10 days shipping policy is just a hoax.
Costumers who shopped from this store have left reviews online stating that they were defrauded by the store. After payments were made, there was no confirmation mail or tracking info even after waiting for weeks.
This store’s refund and exchange policy is just a sham. In reality there’s no way to get your money back as the customer service don’t reply mails.
Is moonelegant.com Legit?
From the crucial points noted above, moonelegant.com has a lot of red-flags. This online store uses super cheap discounts to attract customers. But when orders are placed, MoonElegant failed to deliver the item.
From all indications, moonelegant.com is not an authentic online store. It has a poor trust score, and as such not recommended by us.
Have you been scammed?- Do This
Shopping from this store exposes customers to the risk of hacked credit card and overcharged fees. Also, customers would either receive an inferior item, a different cheaper item, or nothing at all.
Therefore, it is advised to file complaints to your bank and request for a new credit (debit) card. On the other hand, if you used Paypal as a method of payment, you should document (screenshot) the transactions for future purposes.
Yes, it is true that online shopping has made life easier, however when ordering things online check out the following-
How old is the website? Does it provide return address? Are there customer reviews online? Do the social media icons work?
Always remember you can get the items from trusted sellers on Amazon, like the ones provided above. One of the advantages of shopping from amazon is the return policy. If you are not happy with your order, you can always return your items and get your money back.